Q. how do I know if I have an outstanding balance on past overdue books? I can't find that on my account, and everytime I check out something else, no on

You can check the balance on your account from our catalog. From our website, click on the "Renew Books" link.

You will be prompted to enter in your library card number and your name code. Enter in the full card number ("21659..." underneath the barcode on your library card) without any spaces; and the name code will be the first four letters of your last name followed by the first three letters of your first name (e.g., John Smith would be smitjoh). Click on the orange "Sign In" button.

This will bring you to your "User Activities" page. In the middle column, labeled "Loan Information/ Renewals," click on the link titled, "My payment history" (it will be the second-to-last link in this column). At the top of the "Payment History" page, it should have a blue box called "Payment History: Summary," which will list your outstanding fines. Underneath this blue box it will list the items for which you owe money (if any), as well as how much money you owe on each item.

For more information, please call us at (225) 231-3740.