Answered By: Emilie Smart
Last Updated: Aug 20, 2015     Views: 210

If the book you place on hold is on the shelf at the branch where you want to pick up the book, you can call that branch and ask a librarian to pull it for you. You'll get it faster that way.

You can choose your pick-up branch when you place a hold online. Use the online catalog to search for the book you're looking for, and click on the title of the item you want. On the left side of the screen, click on the button that says "Place Holds." A pop-up sign-in screen will ask for your library card number and your name code, which is the first four letters of your last name and the first three letters of your first name. You can select the pick-up location from a drop-down bar at the top of that screen. Click "OK," and you'll be notified by email or regular mail when your hold is ready to be picked up.

Our delivery service runs to all of the branches Mon-Fri and it can take from 2-4 days for books to arrive at your pick-up point if the book is on the shelf. 

If the book is NOT on the shelf (all copies are checked out) and there are several other holds, you will not receive the book until your name reaches the top of the list.  That can take a long time if the book is in high demand and the hold list is long.

Please Note:  Placing a Hold does not make the item immediately available, even if the computer shows that it is not checked out.

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